Standard Aero
The Mission
Back in 2004, we were approached by Standard Aero to manage their account with the French Coast Guard. The person in charge of the contract at Standard Aero had been appointed as Program Manager to look after another new client. Standard Aero needed to find an organization which had a very good understanding of their business, an excellent knowledge of the client’s engine series, the ability to administer the contract and to liaise and communicate at all levels with the Standard Aero team and the French Coast Guard’s Management.
Solution provided by Uplifting Aviation Ltd:
We provided the precise solution to Standard Aero’s requirements and conducted the management of this contract in accordance with the client’s objectives. We started by training the Standard Aero team to understand precisely the contractual requirements of the Coast Guard. We followed on by liaising on a daily basis with Standard Aero personnel to ensure all actions were conducted according to the client’s requirements, and that each input was on time and on budget. We provided a set of engineering enhancements to improve the engine mean time between removals and general performance. We compiled quarterly and annual reports for the French Coast Guards that monitored each project including work in progress, engine test results, manufacturers recommended actions and general quality processes. We worked closely with the logistic department of Standard Aero’s plants in Winnipeg and Tilburg to ensure each shipment was tracked and delivered on time. We assisted Standard Aero finances department with payment of the invoices, reviewing of the account and guidance with processing all commercial documents.
Results:
The contract is running smoothly, the Coast Guards are getting support that is second to none and Standard Aero is very pleased with the quality of service we are providing.
In fact we did so well at it that Standard Aero has given us the opportunity to look after their European market for their entire Rolls-Royce 250 engine program.
